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Account & plans

What happens to saved Premium settings after a downgrade?

Settings remain stored, while paid-only actions stop or are restricted.

Saved Premium settings remain stored, but Premium-only behavior is refused while the workspace owner is on Free. Checks fall back to hourly; on-call escalation and reminders stop, and push stops delivering.

Stored settings remain removable under the product’s downgrade rules. The dashboard lets you remove an SLA target or turn off retained on-call settings without buying Premium.

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