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44 answers
- Monitoring
How often does Cheapmonit check my website?
Hourly on Free, or every 5 minutes when selected on Premium.
Read answer - Monitoring
Why is an outage checked twice?
Understand the 30-second confirmation window.
Read answer - Monitoring
Can I monitor localhost or a private IP address?
Why private and reserved destinations are refused.
Read answer - Monitoring
How do I accept a specific HTTP status code?
Use explicit codes or ranges for APIs and protected endpoints.
Read answer - Monitoring
How do I check a response for a keyword?
A case-sensitive content check for GET responses.
Read answer - Monitoring
Why can’t I see a saved request header value?
Saved credentials are write-only in the dashboard.
Read answer - Monitoring
How do I receive an SSL expiration alert?
Enable a threshold and verify your alert destinations.
Read answer - Monitoring
Which certificate is checked after an HTTPS redirect?
Metadata follows the original HTTPS host and port.
Read answer - Monitoring
Does a slow response count as downtime?
Successful slow checks can alert without opening an outage.
Read answer - Monitoring
What do grey uptime bars mean?
Missing observations are neither uptime nor downtime.
Read answer - Monitoring
Do paused monitors count toward my limit?
Pausing stops checks but keeps the monitor in your account.
Read answer - Monitoring
Why is Check now temporarily unavailable?
On-demand checks have a one-minute cooldown.
Read answer - Monitoring
Why hasn’t my domain registration updated yet?
RDAP lookups happen at most once a day.
Read answer - Monitoring
Can I change an HTTP monitor into a TCP monitor?
Protocol is chosen when the monitor is created.
Read answer - Alerts
Why does an email channel say Awaiting confirmation?
The recipient must approve alerts at their address.
Read answer - Alerts
Why didn’t I receive an outage alert?
Check confirmation, routing, channel state, and delivery history.
Read answer - Alerts
Why is my Slack webhook URL hidden?
Destination credentials stay masked after saving.
Read answer - Alerts
How are webhook alerts signed?
Verify HMAC-SHA256 against the received request body.
Read answer - Alerts
How many times are failed notifications retried?
Delivery history records attempts and their outcomes.
Read answer - Alerts
How do I enable push on an iPhone or iPad?
Open Cheapmonit as a Home Screen web app first.
Read answer - Alerts
Does Cheapmonit support SMS or phone calls?
Current channels and unavailable alternatives.
Read answer - Alerts
Can I mute a channel for just one monitor?
Per-monitor routing keeps other service alerts active.
Read answer - Incidents & on-call
Does acknowledging an incident resolve it?
Ownership and confirmed recovery are different events.
Read answer - Incidents & on-call
Does opening an alert link acknowledge the incident?
The action happens on submission, not when a link is viewed.
Read answer - Incidents & on-call
Why wasn’t the person on call alerted?
Check the primary schedule, responder access, and confirmed email.
Read answer - Incidents & on-call
What happens when I remove the primary schedule?
Another schedule is not promoted automatically.
Read answer - Incidents & on-call
Why did a shift handoff move by an hour?
Fixed shift lengths can cross daylight saving changes.
Read answer - Incidents & on-call
When does the escalation timer start?
Waiting times are measured from the confirmed outage start.
Read answer - Incidents & on-call
Will disabling escalation remove my steps?
The switch keeps your policy settings for later.
Read answer - Status pages
What information is visible on a public status page?
Customer-facing service states and notes, without private check details.
Read answer - Status pages
Can I use a custom domain for a status page?
Branding is available on Premium; custom domains are not.
Read answer - Status pages
Are a private page’s badge and feed protected too?
Page, badge, and feed use the same access rules.
Read answer - Status pages
How do I post an announcement on my status page?
Use a page-wide message with an optional expiration.
Read answer - Status pages
Can I create an incident manually?
Incident creation currently follows confirmed monitor outages.
Read answer - Reports & SLA
How is uptime calculated?
Availability is weighted by observed time rather than check counts.
Read answer - Reports & SLA
Why are MTTA or MTTR shown as a dash?
A missing average is not a zero-second response.
Read answer - Reports & SLA
Does paused time increase my error budget?
Budgets are calculated over observed time only.
Read answer - Reports & SLA
Will Cheapmonit alert when my error budget burns quickly?
Burn rate is displayed but does not trigger a notification.
Read answer - Workspaces & team
Does each Premium workspace get 100 monitors?
The allowance is shared across the owning account.
Read answer - Workspaces & team
Can a colleague access only one workspace?
Owners choose single-workspace or all-workspace access.
Read answer - Account & plans
Can I upgrade to Premium now?
Premium remains in early access without a purchase flow.
Read answer - Account & plans
What happens to saved Premium settings after a downgrade?
Settings remain stored, while paid-only actions stop or are restricted.
Read answer - Account & plans
Can other workspace members read my support tickets?
Ticket conversations belong to the account that opened them.
Read answer - Account & plans
Can I change my account email or transfer ownership?
These account operations are not supported yet.
Read answer