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Incidents & on-call

Will disabling escalation remove my steps?

The switch keeps your policy settings for later.

No. Turning Automatic escalation off keeps the configured steps. The switch edits the form draft; select Save policy to apply the change.

The schedule’s On-call rotation switch behaves similarly: it retains rotation settings, and Save changes applies the new setting.

Step-by-step documentationEscalation policiesEmail backup responders when an outage remains unacknowledged. Back to all questions